All return shipping costs are the customer’s responsibility.The 90 day Guarantee is limited to only one store credit return from the original purchase only!.Has Customer Service issued you a return authorization (RA) number? Guidelines to Return ▢ Does the return have all the original items, such as but not limited to the wrench, weight kit and headcover (if applicable)?
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▢ Is the return free from damages, such as but not limited to scratches, dents, excessive wear, broken shaft, rattles, etc? ▢ Does your return item meet our return condition requirements under our performance guarantee policy? (See below for details)
▢ Is the return within 90 days from the date the item was ordered? Please complete the checklist below and insert in your return box Rock Bottom Golf reserves the right to modify, change, or cancel this program at any time without notice. If you are outside of the 90 day window, you may also review trading in your purchase under our Used Club Trade-In Program If your item does not qualify for return under the program's guidelines, our customer service team will contact you with reasoning for non-acceptance and the item will be returned to you. Here are examples of products in acceptable condition under our 90 Day Performance Guarantee: Rock Bottom Golf has final say for failure to meet product conditions under this program. Clubs must be returned with all components as originally purchased including original headcover, wrenches and weights and in like new condition. Any return that has been damaged and/or displays excessive wear may not be returned. Any club altered from the original purchase may not be accepted for return. Prior written approval and return authorization (RA) number is also required prior to returning any club back to Rock Bottom Golf. A copy of the original sales receipt is required for store credit. All return shipping costs are the customer’s responsibility.
The 90 Day Performance Guarantee is limited to one store credit return. To return an item, contact our customer service department at within 90 days of purchase. Terms Checklist Guidelines Terms and Conditions Look for the 90 Day Performance Guarantee icon for all qualifying products.
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At Rock Bottom Golf, your satisfaction is our top priority! If for any reason you are not completely satisfied with your qualifying purchase, you may return that product for full store credit.
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